Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Same-day processing is available for orders placed before 12 PM EST.
Shipping Rates & Delivery Times
Domestic Shipping (United States)
| Shipping Method | Delivery Time | Cost | Features |
|---|---|---|---|
| Standard Shipping | 5-7 business days | $10.00 | Tracking, Insurance |
| Express Shipping | 2-3 business days | $25.00 | Priority, Tracking, Insurance |
| Priority Shipping | 1-2 business days | $40.00 | Next Day, Signature, Full Insurance |
FREE Standard Shipping
On all orders over $100 within the United States
International Shipping
Zone 1: North America
- Canada, Mexico
- 7-14 business days
- Starting at $20
Zone 2: Europe
- EU Countries, UK
- 10-18 business days
- Starting at $30
Zone 3: Asia Pacific
- Asia, Australia, NZ
- 12-20 business days
- Starting at $35
Zone 4: Rest of World
- All other countries
- 15-25 business days
- Starting at $40
Important: Customs & Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Order Tracking
We provide comprehensive order tracking for all shipments:
- Shipping Confirmation: Receive email with tracking number once order ships
- Track Your Order: Use tracking number on our website or carrier's site
- Delivery Updates: Get real-time notifications about your package
Shipping Restrictions
Please note the following shipping restrictions:
- Restricted Items: Some products may have shipping restrictions based on regulations
- Size & Weight Limits: Oversized items may incur additional shipping charges
- Location Restrictions: We cannot ship to P.O. boxes for certain items
- Hazardous Materials: Special handling required for certain products
Damaged or Lost Packages
If your package is damaged or lost during shipping:
- Report Issue: Contact us immediately if your package is damaged or lost
- Document Damage: Take photos of damaged package and items
- File Claim: We'll handle insurance claims with the carrier
- Resolution: Receive replacement or full refund
Our Guarantee
All packages are fully insured. If your order is lost or damaged in transit, we will replace it or issue a full refund at no cost to you.
Contact Us
For shipping inquiries or assistance:
- Customer Support: Available 24/7 for shipping questions
- Email: shipping@editionbypunjab.com
- Phone: +1 (555) 123-4567