Frequently Asked Questions

Yes! We offer free shipping across Australia for orders over $100. Standard shipping takes 3-7 business days, with express options available.

Absolutely. Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

Contact us within 2 hours of placing your order, and we'll do our best to update the shipping address before processing.

Check our detailed size guides for each product category. We provide measurements in cm for chest, length, and shoulder. When in doubt, size up for a relaxed streetwear fit.

Our premium cotton may shrink 2-3cm after the first wash. We account for this in our sizing. Always wash in cold water and air dry when possible.

We offer easy exchanges within 30 days. Just ensure items are unworn with tags attached. We'll cover return shipping for size exchanges.

Our designs are created with deep respect for Punjabi culture, consulting with community members and cultural experts to ensure authentic representation.

Yes, we prioritize ethical manufacturing, fair wages, and sustainable materials. We regularly audit our supply chain to maintain these standards.

We actively support Punjabi cultural organizations in Australia and donate a portion of profits to cultural preservation initiatives.

Turn inside out when washing, use cold water, and avoid bleach. Air dry when possible and iron on low heat to preserve print quality.

We use high-quality, fade-resistant inks. With proper care, your prints will maintain their vibrancy for years.

Yes, but use cold water and gentle cycle. Avoid fabric softener for the first few washes to maintain shape and print quality.

30-day returns on unworn items with original tags. We provide prepaid return labels for defective items or sizing issues.

Refunds are processed within 3-5 business days of receiving your return. You'll receive email confirmation once processed.

Sale items can be returned for store credit or exchange only. Full-price items can be returned for a full refund.